Group Bookings

 At RnR Wellness we welcome groups of all sizes. Whether an intimate group of friends, a larger corporate group or a party to celebrate a special occasion, it is our pleasure to make your group spa day one to remember.

How do I book my group spa day?

We will need the following information in order to best assist you to book your group spa experience.

  • The day and time frame you prefer
  • A list of the names of the attendees
  • The first and second choice of requested appointments for each

We request all bookings and/or changes to be communicated through your Group Coordinator. Please email [email protected] for additional information.

Group Etiquette

When choosing a Luxury Spa Service, each member of your group receives up to 3 hours of complimentary parking (see SPA ETIQUETTE in the About Us section for parking options) plus use of our shared facility with the Fairmont Palliser, including co-ed whirlpool, heated indoor swimming pool, eucalyptus steam room and fitness center. Also, with Luxury Spa Services, guests receive the use of a spa robe and sandals, and have access to our men’s or women’s locker room.

Please note, services from our Express Menu do not include the above amenities (parking, locker, robe, sandals or facility use). If you all wish to enjoy the facility together, it is important that everyone choose a Luxury service in order to be together.

Please be aware that although this may be a special occasion for your group, other Guests are still enjoying services within the spa and therefore we ask that spa voices and etiquette are respected at all times.

Group Cancellation Policy

We do require a credit card to guarantee group appointments.  Cancellations within 7 days will result in a 50% charge and within 72 hours will result in 100% charge.

A non-refundable group deposit of $150.00 will be taken upon confirmation of booking for all groups.